My horse immediately gave me the big head nod of thumbs up. I got to the barn during his dinner time and he dropped what he was eating for this treat!
My horse has become a gourmet. He knows the difference between Lucky Chestnut and other treats.
Refund policy
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
To start a refund, you can contact us at howdy@luckychestnut.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your refund request, please contact us at howdy@luckychestnut.com.