Frequently Asked Questions
Do you do bulk orders?
Yes we do! Please reach out to us via email at howdy@luckychestnut.com for more details. Bulk orders may require a few extra days of processing time.
How long will my order take to ship?
We like our treats to be as fresh as possible. Orders will be fulfilled within 1-3 days from the date purchased. Once shipped, you should have your horse treats within about 3-6 days!
How should I store my treats?
We recommend keeping them either in the resealable bag they came in, or another airtight container in a cool, dry location out of direct sunlight. This is especially true if you live somewhere where humidity is high!
How many treats are in each bag?
Our treats are packed by weight, so this number can vary slightly based on each flavor. On average, 8 ounce bags will contain between 45-60 treats depending on the flavor you choose.
Can I give Lucky Chestnut treats to my dog?
Dogs love our Banana and Carrot treats! Our Alfalfa treats contain a small amount of food-grade peppermint oil, which can be toxic to dogs in large quantities. Because of this, we don’t recommend feeding our Alfalfa treats to your dog.
What’s your return policy?
We’re dedicated to the happiness of horse people and their horses. If you’re not 100% happy with your purchase, we want to make it right for you! Please email us at howdy@luckychestnut.com at any time with your questions.